Home / Warranty and Returns

Warranty:

Products carry the warranty specified for that category as described below.

The VDAB 200 vaporizer is a product of QanTeq Inc. and consists of the following parts:

  1. Mouth Top
  2. Plunger Assembly
  3. Chamber
  4. Sleeve
  5. Tamper Tool

These parts are made of surgical grade stainless steel and/or plastic, with great care. These parts carry a lifetime warranty against all materials or workmanship, excluding the o-rings. Consumer scratches, loss and misuse are excluded from warranty.

The accessory parts for the VDAB 200 include:

  1. 750 mAh vv battery
  2. USB battery charger
  3. Two dual quartz atomizers
  4. Product tool
  5. Pen carry case
  6. Silicone pen stand
  7. Two spare o-rings

The battery, charger and base parts are certified for their electronic components by original manufacturer. We are not liable for defects; however, should the battery (and/or base) fail during the first 90 days of purchase, please contact us for replacement.

Defective coils may be returned unused within the first thirty days. This exceeds the warranty offered by the original manufacturer.

We do not warranty the battery charger, o-rings, scoop, stand, carrying case or any other accessory that may be included in the VDAB kit.

Unless otherwise specified, the conditions of the warranty are: Products shall have been subject to only normal use and service and shall not have been misused, neglected, altered, improperly set up or otherwise damaged; and, there shall be no evidence of tampering or deliberate misuse or destruction.

Defects to the products will be determined solely by QanTeq Inc. and not by any representative, distributor or dealer of, or for the company. Upon determination of a defect, QanTeq’s sole obligation will be to repair or replace the defective part with same or similar product.

QanTeq reserves the right to substitute, discontinue, alter or modify any product or part thereof, at any time without prior notice. In such cases QanTeq may, at its sole discretion, substitute the warranted product.

No QanTeq representative, distributor or reseller is authorized to assume for QanTeq Inc. any other obligations or liabilities in connection with the product, or alter the terms of this warranty in any way.

QanTeq shall not be liable for damages, including special, incidental or consequential damages arising out of or in connection with the performance of a QanTeq product or any product resold or redistributed by QanTeq or its resellers, or for its use by the owner.

 

Returns:

Contact QanTeq at: hello@VDAB 200.com to receive a return authorization for all returns. Enter Returns or Warranty in the subject line.

Pictures of damaged items help to resolve the claim in a timely manner and can be emailed to the address above.

The complete VDAB 200 kit may be returned for a full refund if returned in undamaged condition at anytime during the first 60 days.

Shipping charges are non-refundable. The customer is responsible for all shipping charges on any returned or warranted merchandise.

 

Disclaimers:  

Organic materials react differently to heat. QanTeq Inc. is not responsible for consumer’s actions, or for the reaction of the VDAB 200 or accessory parts, to any material used therein or therewith.

QanTeq Inc. and its affiliates are not responsible for any damage or personal injury caused by inappropriate, incorrect or irresponsible use of this device.

Do not allow children, women who are pregnant or breast feeding or those with life threatening illnesses to use this device.

The VDAB 200 is not a medical device and is not intended to diagnose, cure, treat or prevent any disease or condition. If you have any health problems consult your doctor before using the VDAB 200.